We know that facing a serious medical condition can be very overwhelming because the decision you make following your initial diagnosis can have a major impact on your future health and quality of life. That’s why we have partnered with MediGuide to bring the Medical Second Opinion service to you. This service provides an independent review of your diagnosis and treatment plan by top medical minds in world leading medical centres.
A Medical Second Opinion helps you to:
Even though most second opinion cases result from serious or life-threatening conditions, you can get a Medical Second Opinion (MSO) for almost any medical condition.
If you would like to talk to us in person, you can call us on +254 719 071 999 or request a call back.
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No. Most second opinion cases result from serious or life-threatening conditions but you can get a medical second opinion for almost any medical condition.
A Medical Second Opinion is not about second-guessing your doctor. Most physicians agree that a second opinion adds value, providing a full picture of your condition and treatment options. The World Leading Medical Centre hires the most highly regarded and focused scientists.
Your case is reviewed by specialists at medical centres selected for their medical research advancements, cutting-edge treatments, and overall quality of their clinical outcomes.
You can access MSO service provided you have an active membership in force and you are diagnosed with a qualifying medical condition.
Yes. Your spouse or partner, your parents, your parents-in-law and your children are covered provided that your benefit plan covers your extended family.
If you are employed and you advise your HR department about your policy, you get a 15% tax relief each month. If you are self-employed you can claim the same from Kenya Revenue Authority (KRA).
All discussions and on-going correspondence between you, MediGuide and your chosen world leading medical centre remain confidential. All your medical records are data protected in accordance with data protection laws.
This service is available to review all diagnosis and treatment plan for any medical condition except the following:
Diagnosed with a serious medical condition: If you are diagnosed with a serious medical condition, contact the MediGuide’s local service centre to initiate the MSO service through the provided toll-free number.
You will need to consent to the release of your medical records: You will need to consent to the release of your medical records before your Doctor can prepare them for MediGuide. A consent form will be sent to you to sign.
MediGuide will then contact you and recommend experts: MediGuide will then contact you and recommend 3 world leading medical centres or expert physicians with expertise in your condition.
You and your Doctor will then choose an expert centre : Your medical information will be reviewed thereafter by your selected expert physician / team of specialists at your selected medical centre.
Medical Information Reviewed: You and your Doctor will receive a written review of the original diagnosis and proposed treatment plan within 10 working days.