The role holder is responsible for the day-to-day administration of Trust Fund portfolios, ensuring accurate, timely, and compliant processing of transactions including payments, receipts, allocations, reconciliations, and reporting. The role supports efficient coordination between front-office client service, back-office operations, and fund accounting functions while maintaining high standards of accuracy, compliance, and client service.

1. Operational Execution

• Process trust-related transactions including payments, receipts, allocations, and income distributions accurately and within set timelines.
• Prepare and maintain up-to-date reconciliations for trust accounts.
• Ensure all transactions are supported by proper documentation and approvals.
• Maintain accurate records and update systems in line with operational procedures.
• Support the preparation of operational reports and schedules.

2. Client Service & Support

• Respond to client inquiries in a timely and professional manner.
• Support the resolution of client issues and escalate complex matters where necessary.
• Maintain proper documentation of client instructions and correspondence.
• Ensure adherence to client service standards and turnaround times.

3. Compliance & Risk Management

• Ensure all activities comply with trust mandates, internal policies, and regulatory requirements.
• Adhere to internal controls and escalate any discrepancies or exceptions identified.
• Support audit processes by providing required documentation and information.
• Maintain confidentiality and integrity in handling client and fund information.

4. Reconciliations & Reporting

• Prepare periodic reconciliations and highlight any variances for review.
• Assist in the preparation of management reports and fund performance reports.
• Track and report pending items, exceptions, and outstanding transactions.
• Ensure accuracy and completeness of data used in reporting.

5. Process Improvement & Support

• Identify n processes and recommend improvements.
• Support system updates, testing, and operational enhancements.
• Participate in team meetings and contribute to continuous improvement initiatives.

6. Ad-hoc Duties

• Assist in special projects, system implementations, and operational reviews.
• Perform any other duties as assigned by the Assistant Manager or Head of Department.

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field.
• Professional qualifications (e.g., CPA, ACCA) or progress toward certification is an added advantage.
• 3 years’ post qualification experience in fund administration, trust operations, or financial services

If you meet the requirements for this position, click the APPLY NOW button below to submit your application and resume by, 20th April 2026.

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