The Associate 1 Underwriting is responsible for debiting new/renewal business and efficiently processing and managing policy documents issuance to facilitate timely collection of premiums and ensure customer satisfaction with the Company Products and Services Compliance with both Internal and External Procedures and Regulations

• High-level interpersonal and cross-cultural skills, including the ability to build alliances and collaborative relationships with sensitivity to diversity.
• Must be a self-starter, highly organized, and able to work well with people at all levels in the organization.
• High levels of integrity.
• Strategic thinking and problem-solving skills.
• Analytical and creative thinking skills.
• Project management skills.
• Good customer relationship management skills (internal and external customers).
• Good communication skills, both written and verbal.
• Self-motivated but able to work as part of a team.
• Good organizational and time-management skills.
• Positive attitude, self-motivated, self-driven, and able to work with minimal supervision.
• Good negotiation skills and persuasiveness.
• Confidence in presenting to large groups of people.
• Trustworthiness and discretion when handling confidential information.
• A smart appearance and professional manner.
• Proficient knowledge in IT.
• Preparing accurate policy documents, Renewal endorsements, and other documents within the set turnaround period.
• Attending to direct clients, agents, and brokers' inquiries and liaising with other departments to resolve.
• Processing Credit Notes within the month they are due.
• Reconciling all certificates issued on DMVIC and ensuring they are debited within set timelines.
• Responding to correspondence in accordance with the mail handling procedures. 
• Building personal skills by participating in in-house programmes (including e-learning), industry-related courses, and seminars as deemed necessary to expand product and system knowledge.
• Ensuring that all emails, Documents, and attachments worked on are filed and stored within the Electronic Data Management System (EDMS) within set timelines.
• Ensure Documents processed-New Businesses, Renewals, and Endorsements are Electronically dispatched within set TATs

• Bachelor's Degree in Business or related discipline from a reputable university. 
• Professional qualification(s) in insurance e.g. ACII, FCII, or equivalent considered as an added advantage.
• At least one (1) year experience in the underwriting/ insurance industry.

If you meet the requirements for this position, click the APPLY NOW button below to submit your application and resume by, 20th April 2026.

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